Lombardo Property Management Privacy Policy
Effective Date: [8/27/2025]
Lombardo Property Management, LLC (“LPM,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our residents, applicants, vendors, and employees. This Privacy Policy explains how we collect, use, store, share, and protect your information when you interact with us, visit our communities, or use our services.
1. Information We Collect
We may collect the following types of personal information:
A. Applicant & Resident Information
- Full name, address, email, and phone number
- Date of birth and government-issued identification
- Employment details and income verification
- Credit history and background check information
- Rental history and references
- Payment and bank account details
B. Employee & Vendor Information
- Contact details and emergency contacts
- Employment records and payroll information
- Tax identification numbers
- Vendor contracts, insurance documents, and payment details
C. Website & Digital Interactions
- IP addresses and device information
- Cookies and browsing activity on our websites
- Communications submitted through online forms
2. How We Use Your Information
We use collected information for purposes including, but not limited to:
- Processing rental applications and managing lease agreements
- Facilitating payments, deposits, and refunds
- Maintaining safety and security within our communities
- Communicating about property updates, events, and policies
- Complying with legal, tax, and regulatory obligations
- Improving our services and marketing efforts
3. How We Share Information
We do not sell or rent your personal information. We may share it only in the following cases:
- Service Providers: Third-party vendors assisting with payment processing, background checks, maintenance, and marketing
- Legal & Regulatory Compliance: When required by law, court order, or government request
- Business Operations: In the event of a property sale, merger, or acquisition
All third-party service providers are contractually required to safeguard your data and use it solely for the services requested.
4. Data Storage & Security
We maintain administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. Examples include:
- Secure property management software (Entrata)
- Encrypted payment processing
- Restricted access to sensitive resident and employee data
- Regular audits and system monitoring
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request corrections or updates to inaccurate data
- Opt out of marketing communications
To exercise these rights, contact us at lpm@lombardoproperties.com
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:
- Applications: Retained for up to 3 years
- Leases & Payment Records: Retained for up to 7 years for legal and accounting purposes
-
Employee Records: Retained based on federal and state employment regulations
7. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect information from minors.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on our website, and we encourage you to review the policy regularly.
9. Contact Us
For questions, concerns, or to exercise your rights under this policy, please contact us:
Lombardo Property Management, LLC
13001 23 Mile Road, Suite 200
Shelby Township, MI 48315